Frequently asked questions

While we are not a walk-in clinic or an emergency department, we understand that patients suffering from mental illness can’t wait for weeks or months to be seen. We do our best to get patients the quickest appointment available based upon their acuity. Call us to see when the next available appointment is. If you are experiencing a crisis, contact your nearest emergency room or call 911.
A multidisciplinary psychiatric practice brings together several different types of mental health care providers all in one spot to collaborate on the care of UBHC patients. Our patients benefit from having access to our team of physicians and nurse practitioners who can provide services from counseling to medication management, along with the services of a licensed clinical social worker and a licensed professional counselor to provide the treatment that’s best for each patient’s situation in a prompt, convenient way. 
Yes, MDs, DNPs, and NPs can all write prescriptions for medications.  NPs and DNPs may NOT write prescriptions for Schedule I and II Controlled Substances such as fentanyl or oxycodone.
Yes, MDs, DNPs, NPs, Psychologists, LCSWs, and LPCs are licensed to provide individual, crisis, family and group psychotherapy and counseling.
Texas Law requires that each NP have a “Supervising Physician” that delegates prescriptive authority.  The Physician and NP meet regularly to review cases.  All of our providers collaborate on the care of UBHC patients. The MDs are always available for immediate consultation.
Yes, we administer the LAIs Invega Sustenna, Invega Trinza, Abilify Maintena, and Aristada at our clinic. You may also receive your injection at your pharmacy if they provide that service.
As we manage medications for existing patients, we attempt to manage anxiety symptoms with non-habit forming medications following the American Psychiatric Association Guidelines.  
We attempt to manage Adult Attention Deficit Disorder (ADD) symptoms with non-controlled substance medications.
Can I be seen today?
While we are not a walk-in clinic or an emergency department, we understand that patients suffering from mental illness can’t wait for weeks or months to be seen. We do our best to get patients the quickest appointment available based upon their acuity. Call us to see when the next available appointment is. If you are experiencing a crisis, contact your nearest emergency room or call 911.
What is a multidisciplinary psychiatric practice?
A multidisciplinary psychiatric practice brings together several different types of mental health care providers all in one spot to collaborate on the care of UBHC patients. Our patients benefit from having access to our team of physicians and nurse practitioners who can provide services from counseling to medication management, along with the services of a licensed clinical social worker and a licensed professional counselor to provide the treatment that’s best for each patient’s situation in a prompt, convenient way. 
Can Nurse Practitioners write prescriptions?
Yes, MDs, DNPs, and NPs can all write prescriptions for medications.  NPs and DNPs may NOT write prescriptions for Schedule I and II Controlled Substances such as fentanyl or oxycodone.
Can Nurse Practitioners provide psychotherapy?
Yes, MDs, DNPs, NPs, Psychologists, LCSWs, and LPCs are licensed to provide individual, crisis, family and group psychotherapy and counseling.
What supervision do Nurse Practitioners receive?
Texas Law requires that each NP have a “Supervising Physician” that delegates prescriptive authority.  The Physician and NP meet regularly to review cases.  All of our providers collaborate on the care of UBHC patients. The MDs are always available for immediate consultation.
Can I receive my long-acting injection (LAI) at the clinic?
Yes, we administer the LAIs Invega Sustenna, Invega Trinza, Abilify Maintena, and Aristada at our clinic. You may also receive your injection at your pharmacy if they provide that service.
Can I get a prescription for Xanax?
Some patients request Xanax or other benzodiazepine medications (including Klonopin, Ambien, Lunesta) for anxiety or sleep. This type of medication is not for long-term use and we do not prescribe them to patients. While we do help patients manage anxiety symptoms, we prescribe only non-habit forming medications as needed following the American Psychiatric Association Guidelines.
Do you treat ADHD?
We do not usually treat ADHD or ADD, except in patients that may have other conditions present. In those cases, we may attempt to manage symptoms with non-controlled substance medications. We do not prescribe Adderall or Ritalin.

Urgent Behavioral Health Care accepts most major insurances, including Humana, BCBS, Aetna, Tri-Care and UHC; and most Medicare, Medicaid and managed care, including Superior, Community First, Molina and AmeriGroup. We will verify coverage prior to appointments. – Cash pay also accepted.

Urgent Behavioral Health Care accepts most major insurances, including Humana, BCBS, Aetna, Tri-Care and UHC; and most Medicare, Medicaid and managed care, including Superior, Community First, Molina and AmeriGroup. We will verify coverage prior to appointments. – Cash pay also accepted.

Contact Info

Urgent Behavioral Health Care
311 Camden Suite #510
San Antonio TX 78215
Phone: 210.591.1615
Fax: 210.591.1635

Clinic Hours

Monday - Thursday: 8:00 am - 7:00 pm
Friday: 8:00 am - 3:00 pm
Saturday: 9:00 am - 2:00 pm
Sunday: Closed

Contact Info

Urgent Behavioral Health Care
311 Camden Suite #510
San Antonio TX 78215
Phone: 210.591.1615
Fax: 210.591.1635

Clinic Hours

Monday – Thursday: 8:00 am – 7:00 pm
Friday: 8:00 am – 4:00 pm
Saturday: 9:00 am – 2:00 pm
Sunday: Closed